Privacy Policy

1. Overview

This Privacy Policy explains how QuoCAD may collect, use, store, and share information when you use our website, workbench, takeoff tools, layout tools, quote features, reports, and related services.

QuoCAD is designed for parking lot striping contractors. The information you enter may include business, customer, property, job, image, measurement, quote, and report details.

2. Information you provide

You may provide information such as your name, email address, account details, organization or company profile, job names, customer names, property names, addresses, quote settings, notes, pricing details, approval text, and support or demo request information.

You may also upload or capture job-related images, satellite views, site plans, measurements, layouts, markings, symbols, line quantities, reports, and other project data needed to use QuoCAD features.

3. Information collected automatically

QuoCAD may collect basic technical information such as browser type, device information, app session activity, approximate usage data, diagnostics, error details, and security-related logs.

The app may use cookies, authentication tokens, local storage, IndexedDB, and similar browser storage to keep you signed in, remember preferences, store local jobs, save images, and provide core app functionality.

4. Local and cloud storage

When cloud sync is not configured or available, QuoCAD may store jobs, settings, images, and preferences locally in your browser. Local data can be affected by browser settings, device changes, clearing site data, or private browsing modes.

When cloud-backed features are configured, QuoCAD may use services such as Supabase for authentication, organization workspaces, synced jobs, snapshots, and related storage. Some workflows may use both local and cloud storage.

5. Map and satellite features

If you use satellite, map, geocoding, or location-based features, QuoCAD may send map searches, coordinates, viewport details, addresses, or related requests to third-party mapping providers.

Those providers process information according to their own terms and privacy practices. You should avoid entering sensitive location or customer information into map features unless you are allowed to use it for the job.

6. How we use information

We use information to provide and improve QuoCAD, authenticate users, save jobs, generate layouts, calculate takeoffs, prepare quotes and reports, support users, maintain reliability, secure accounts, troubleshoot issues, and communicate about the service.

We may also use aggregated or de-identified information to understand product usage, improve workflows, and prioritize improvements.

7. How information is shared

We do not sell personal information. We may share information with service providers that help operate QuoCAD, such as authentication, cloud hosting, storage, mapping, infrastructure, support, or security providers.

We may also disclose information if required by law, to protect rights and safety, to investigate misuse, to enforce our terms, or as part of a business transaction such as a merger, acquisition, or asset transfer.

8. Your controls and choices

You can edit or delete jobs and settings in the app where those controls are available. You can sign out of your account and may request help with account or workspace data by contacting us.

If data is stored locally in your browser, you may be able to remove it by clearing site data, deleting jobs in the app, or using browser storage controls. Clearing local data may permanently remove unsynced jobs or images from that browser.

9. Data retention

We keep information for as long as needed to provide the service, maintain business records, support users, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on whether information is stored locally, stored in a cloud workspace, included in support communications, or required for security and operational records.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No online service, browser storage system, or cloud platform can be guaranteed to be completely secure.

You are responsible for using strong account credentials, protecting access to your devices, and limiting who can access customer, property, and job information in your workspace.

11. Children's privacy

QuoCAD is intended for business use by contractors and is not directed to children. We do not knowingly collect personal information from children.

12. Policy updates

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date or provide notice in a reasonable way.

Continuing to use QuoCAD after an updated policy becomes effective means the updated policy applies to your use of the service.

13. Contact

Questions or requests about this Privacy Policy can be sent to support@quocad.com.